Private Client Administrator (IFA) - London

Our client is looking for a Private Client Administrator to join their team, working at their London office 2 days per week.

Key Responsibilities:

PA and general admin duties

Organise and diarise meetings on behalf of the Private Client Director
Work with the Private Client Director to prioritise tasks
Fields calls and email queries as appropriate and act on all non-technical queries
Provide agendas and information requests prior to client meetings, if required
Assist with the production of management information, as required by central teams
Assist with general administration as required e.g. ad-hoc scanning and filing
Client servicing and meeting preparationUse appropriate systems and processes to submit new business to providers
Assist with the preparation of meeting packs for client meetings and Annual Suitability Reviews
Prepare application forms and other documents for client signing or approval
Liaise with product providers to ensure all applications are received and completed. Attend to outstanding requirements, keeping other members of the team informed as necessary
Produce accurate client portfolio valuations and statements using Intelligent Office
Complete and assist with trades and portfolio rebalancing, as required
Assist with cash management control on client accounts (bonds, SIPPs, etc)
Close plans correctly on Intelligent Office in a timely manner and ensure income expectations are settled, if relevant

Correspondence and client files

Ensure all client information (including meeting notes) is accurately maintained on internal systems, including Intelligent Office and the Document Management System (DMS), where appropriate
Schedule and manage follow up tasks relating to client meetings and business submissions using iO to monitor and accurately record tasks
Ensure client agreements, including fee schedules, are in place and are signed, documented and saved to the DMS
Run client risk tolerances and carry out anti-money laundering checks
Ensure electronic client files are organised and updated, and easily accessible Compliance with FCA and company procedures
Assist the team in complying with FCA and internal compliance procedures, ensuring all client files and information remain compliant and confidential
Notify the adviser of any suspicion of a complaint and follow appropriate procedures within the complaints handling process
Follow Anti-Money Laundering Procedures and comply with the requirements of GDPR
Follow risk profiling procedures, record risk profile score in iO and save risk profile to the DMS
Record and file all relevant correspondence Experience and Qualifications

The successful candidate will have:

1-2 years’ experience in a relevant administration role within the independent sector of the financial services industry will be a distinct advantage, but admin experience from other sectors will be considered
Demonstrable experience of delivering client service at the highest level
Experience of using iO or equivalent back office system to perform a financial services or equivalent administrative role
Excellent IT skills with a good working knowledge of Excel
Excellent written and verbal communication skills with a high level of attention to detail
Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances in order to effectively carry out the role
Relevant industry qualifications will be an advantage, but are by no means essential.

If you are interested in this position, please email your CV to sam@artemisrecruitment.co.uk

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