FINANCIAL PLANNING ADMINISTRATOR - GRAVESEND

A growing wealth management practice is looking for an organised and enthusiastic Financial Services Administrator to join its friendly and professional team.

This is an excellent opportunity for someone looking to build a career within financial services, gaining valuable experience in a client-focused environment while supporting financial advisers and the wider business with day-to-day administrative tasks.

Working closely with the management team and existing administrators, you will play an important role in ensuring the smooth running of the practice and delivering a high standard of service to clients.

Key Responsibilities:

• Managing client diaries and scheduling appointments.
• Preparing client meeting packs, report packs and supporting documentation.
• Maintaining accurate client records using CRM systems and financial services platforms.
• Preparing letters, correspondence and mail merges.
• Processing Letters of Authority (LOAs), completing checklists and liaising with providers.
• Chasing providers and Head Office for updates and outstanding information.
• Handling confidential client documents securely and in line with compliance procedures.
• Logging client calls and emails accurately on internal systems.
• Downloading and preparing provider factsheets and relevant documentation.
• Supporting electronic filing, scanning, printing and document management.
• Answering incoming calls and assisting with client enquiries professionally.
• Monitoring office receipts and ordering stationery and supplies.
• Supporting client communications and general office administration.
• Assisting with company LinkedIn content and other business communications.
• Providing wider administrative and operational support to the team as required.

Skills and Experience:

• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Excellent attention to detail and strong organisational skills.
• Effective time management, with the ability to prioritise tasks and meet deadlines.
• Confident telephone manner and strong written and verbal communication skills.
• Ability to handle confidential information professionally.
• Comfortable working independently and collaboratively within a busy team.
• A proactive approach, with the initiative to identify and resolve routine issues.
• Previous experience within financial services or a wealth management environment would be advantageous. However, candidates with strong administration skills who are keen to develop a career in financial services are also encouraged to apply.

Personal Attributes:

• Reliable, trustworthy and professional.
• Enthusiastic, motivated and keen to learn.
• Well organised, with a methodical approach to work.
• Positive attitude and willingness to support colleagues.
• Committed to delivering excellent client service.

What's on Offer?

• The opportunity to develop a career within financial services.
• A friendly and supportive working environment.
• Ongoing training and development.
• Exposure to a broad range of wealth management and financial planning administration.
• The opportunity to grow alongside an expanding practice.
• Company pension.
• Casual dress and company events.

How to Apply
If you are an organised administrator looking to join a professional financial services environment, we'd love to hear from you. Apply today to find out more about this opportunity.